Byrd AI ("Byrd AI," "we," "us," or "our") builds websites and AI assistant tools for businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.
We collect information you give us and information collected automatically:
We share limited information with trusted providers solely to operate our services, including: Stripe (payment processing), OpenAI (AI assistant responses), Twilio (phone/voice services), and our website hosting infrastructure. These providers are bound by their own privacy and security obligations. We do not sell your personal information.
When a visitor interacts with an AI chatbot or AI phone receptionist we operate, the messages or call audio are processed to generate responses and may be used to capture lead information (such as a name and phone number the visitor provides). This data is used to deliver the booking or message to the relevant business. We do not use these conversations to identify or market to individuals beyond providing the requested service.
Our sites may use cookies and lightweight analytics to remember preferences and measure traffic. You can disable cookies in your browser, though some features may not work as intended.
We use reasonable technical and organizational measures to protect information, including encrypted connections (HTTPS) and restricted access to our systems. No method of transmission or storage is 100% secure, but we work to safeguard your data.
We keep information for as long as needed to provide our services and meet legal, tax, and accounting requirements. You may request deletion of your information as described below, subject to records we must retain.
You may request to access, correct, or delete your personal information, or opt out of non-essential communications, by emailing us. We will respond within a reasonable time.
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
We may update this policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will reflect the latest revision.
If you give us your mobile number — on a form, over the phone, or in a chat — you are opting in to receive text messages from us related to the service you asked about: appointment confirmations, callbacks, quote follow-ups, review requests, and account or billing notices.
We do not sell your mobile information. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party for any purpose.
We share phone numbers only with the service providers who deliver the messages on our behalf (our telephone and messaging carriers), and only so the message can be sent to you.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Opting out of texts does not cancel your service, and you can still reach us by phone or email.
Questions about this policy? Email us at hello@getbyrdai.com or call (321) 495-9296.
Byrd AI is a trading name of PC World Exchange LLC
776 S Tampa Ave, Unit B, Orlando, FL 32805
(321) 495-9296 · hello@getbyrdai.com