Byrd AI ("Byrd AI," "we," "us," or "our") builds websites and AI assistant tools for businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.
We collect information you give us and information collected automatically:
We share limited information with trusted providers solely to operate our services, including: Stripe (payment processing), OpenAI (AI assistant responses), Twilio (phone/voice services), and our website hosting infrastructure. These providers are bound by their own privacy and security obligations. We do not sell your personal information.
Website chat. Before you can type in our website chat, we tell you that the chat is recorded and saved, and we ask you to tap “Agree and start chat.” Your messages are processed by our AI service provider to write each reply. We save a message only when it contains contact details you chose to share (such as a phone number or email), so the right business can follow up, together with the time you gave consent. If you do not agree, please call or email instead.
Phone calls. Calls answered by an AI receptionist we operate begin with a notice that you are speaking with an AI assistant and that the call may be recorded. Call audio is processed to generate responses, and a transcript or summary may be kept so the business can follow up. If you do not want to be recorded, you can say so or hang up and contact the business another way.
We do not use these conversations to identify or market to individuals beyond providing the service you asked for, and we do not sell them.
We use a small number of first-party cookies to remember preferences (for example, which version of a page you saw) and to count visits on our own servers.
We use the Meta (Facebook) pixel to measure our advertising only if you tap “Accept” on our cookie notice. Until you accept, the pixel does not load and nothing is sent to Meta. If you decline, it never loads. You can change your choice at any time with the Cookie choices link (also at the bottom of our home page). We do not use session-recording tools that replay your clicks or typing.
We use reasonable technical and organizational measures to protect information, including encrypted connections (HTTPS) and restricted access to our systems. No method of transmission or storage is 100% secure, but we work to safeguard your data.
We keep information for as long as needed to provide our services and meet legal, tax, and accounting requirements. You may request deletion of your information as described below, subject to records we must retain.
You may request to access, correct, or delete your personal information, or opt out of non-essential communications, by emailing us. We will respond within a reasonable time.
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
We may update this policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will reflect the latest revision.
If you give us your mobile number — on a form, over the phone, or in a chat — you are opting in to receive text messages from us related to the service you asked about: appointment confirmations, callbacks, quote follow-ups, review requests, and account or billing notices.
We do not sell your mobile information. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party for any purpose.
We share phone numbers only with the service providers who deliver the messages on our behalf (our telephone and messaging carriers), and only so the message can be sent to you.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Opting out of texts does not cancel your service, and you can still reach us by phone or email.
Questions about this policy? Email us at hello@getbyrdai.com or call (321) 495-9296.
Byrd Ai is the trading name of Byrd Ai Consulting LLC, a Florida limited liability company
Mailing address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702
(321) 495-9296 · hello@getbyrdai.com